Identify the 'Service Gap' before you freeze tooling. We conduct forensic physical teardowns to find routing failures and hidden margin-killers before mass production.
Skipping an SDR guarantees high warranty burn. If you freeze a hardware design without validating service access, your R&D engineers will spend the next two years acting as field technicians because third-party vendors won't be able to fix it.
The Service Design Review (SDR) is a highly forensic, physical engineering audit executed prior to your final design freeze to intercept Mean Time To Repair (MTTR) bottlenecks.
We execute a complete mechanical disassembly of one (1) physical, production-equivalent device, mapping the physical friction of reaching your top 5 highest-risk Field Replaceable Units (FRUs).
You receive a strict, regulatory-grade engineering dossier detailing:
A comprehensive video conference with your R&D leadership to present physical evidence and agree on Engineering Change Orders (ECOs) before commercial scale-up.
Digital-only SaMDs or Blind Audits. Schema Technical operates strictly within physical hardware liability. We do not conduct SDRs purely from CAD files. Assessing cable flex, tolerance stacking, and ergonomics requires physical bench access. If you cannot provide a physical prototype, we cannot audit it.
SDR fees are strictly bounded by mechanical complexity to protect project velocity.
Max 3 Days. < 50 serviceable parts. Passive cooling, single enclosure access. No active fluidics.
Max 5 Days. 50 - 200 serviceable parts. Moving electromechanical assemblies, basic fluidics.
From 5 Days. > 200 parts, robotics, Class 3/4 optics. Baseline covers targeted sub-systems only.